Verification can help ensure real people write reviews about real companies. I did a stupid thing. Ordering a New Tesla. After Taking Delivery. Need roadside assistance; Commercial Customer Service 1-888-240-9839 Servicio al Cliente y Reclamos en Espaol 1-833-951-4271. - You may cancel your request for service to your location prior to driver arriving on scene. The Service is controlled, operated and administered by us from within the United States. The Company does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of such Third Party Service Providers. And it was what I had hoped. Monday - Friday 8:30 am - 5:00 pm. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service. In these situations, Members must complete the following claim form for reimbursement consideration. Mobile Roadside will automatically renew or commence your Membership Subscription on the defined period of your Payment Period by charging the associated Fee plus any Applicable Taxes to the payment method you provided unless you cancel your Membership Subscription as provided below. much. Vehicles & Transportation Vehicle Repair & Fuel Towing Service Drive Roadside Drive Roadside Reviews 1,616 Excellent 4.7 VERIFIED COMPANY driveroadside.com Visit this website Write a review 4.7 1,616 total 5-star 91% 4-star 4% Under promised and over delivered.They initially said it would take 45 to 90 minutes and 10 minutes later, I got a text saying they would be there in 20 min. Thank ya'll so - - DRIVE will arrange for the extraction by winch services of the Covered Vehicle that is within 10 feet of a maintained roadway. A wrecker, or a service truck. Please give your representative a call today. Made sure to unload vehicle just as we instructed. Membership assistance (866) 636-2377. I had a couple questions regarding what type of vehicle would be sent. Wade. If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at [email protected]. - DRIVE roadside assistance has been designed to keep our members moving forward. We use dedicated people and clever technology to safeguard our platform. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. Enable vehicle diagnostics, driving behavior analytics, real-time location tracking, roadside assist, media connectivity and more. Certified Used Vehicles. The gentleman who helped us came on his day off with a positive and friendly attitude which was so appreciated in a time of stress. The failure of the Company to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing. What's New Version History Version 6.8 Speed Improved Bugs Resolved App Privacy See Details You may cancel the renewal of Membership Subscription Products at any time. The terms and conditions stated herein (collectively, this "Agreement") constitute a legal agreement between you and Mobile Roadside, LLC (Mobile Roadside or the "Company"). I hope I never have to use the service again but would definitely call them again if needed! By using the Software or Service, you represent and warrant that you are at least 18 years old, or have the consent of a parent or guardian, and/or are otherwise capable of entering into binding contracts. We may modify these Membership Subscription Terms from time to time. . Any roadside assistance and/or tow services are through the Provider. Find Us. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email) or posting. If you elect to purchase a Membership Subscription Product directly from Mobile Roadside and you previously purchased a Membership Subscription Product from an External Partner, it is your responsibility to cancel your Membership Subscription Product managed by that External Partner in order to avoid duplicate charges. Please review our separate Privacy Policy to understand how the Company collects and uses personal information. Trip interruption coverage:. We will install a spare tire for you or, if you dont have one, your vehicle will be towed to the facility of your choice, to get you back on the road. But within just a few minutes they had me matched with a guy who does roadside assistance in the area, and he was there about 20 minutes later. 877-457-0711 Email Us. If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Thank you! They saved my butt. When requesting Third Party Services by SMS, you opt-in to receive text messages from the Company, and acknowledge that standard messaging charges from your mobile network service provider may apply, and you represent and warrant that the number provided is your own cell phone number. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. Your participation in using the Service and/or Software is for your sole, personal use. Drive Roadside was a savior! If we make material changes to these Membership Subscription Terms as it applies to your currently active Membership Subscription Product, then we will supply you with appropriate notice of those changes. Flat Tire Assistance. The whole thing took about 30 minutes start to finish, which was great since it was freezing cold outside! Request emergency assistance anywhere you are with Driveroadside.com! I can't imagine getting any better service. Definitely recommend! On average, our towing services arrive 15 minutes faster than others. It was awesome. Free ID Theft Protection Add Your Teen Refer a Friend. While some specific state requirements may vary, no course is eligible for refund if it has been more than 30 days since the date of purchase, or if any certificates have been earned. Other content or communications you privately transmit to Company, including without limitation any feedback, data, questions, comments, suggestions, in any form or media, that you submit to us via e-mail, the Services or otherwise (collectively, "Submissions"), will be treated as non-confidential and nonproprietary, except if and to the extent otherwise expressly required in our Privacy Policy, with respect to any personally identifiable information privately submitted to us. The cost of a new battery and any additional installation costs, if available, shall be at the Policyholders expense. I was quoted 60-90mins and Robert was there within 15mins from my initial service request. This may vary by State. Auto. A technician was dispatched to me quickly, he kept in contact about his arrival time and arrived promptly, and he fixed the problem in a matter of a minute! Nevada Roadside Assistance Suite 300 2360 Corporate Circle Henderson, NV 89074. The following Emergency Roadside Assistance services are available: Vehicle Towing: Up to 10 Miles in any direction: Any additional expenses incurred beyond the 10-mile limit are the responsibility of the customer, payable directly to the Motor Club, and are not reimbursable. Roadside Innovation Inc., a wholly-owned subsidiary of Mobile Roadside, LLC., is the Obligor. The person that came and assisted myself and my Thanks to your courteous customer service team as well. Join the Club Email support Are your roadside service plans only for my collector cars? Horario del Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST. If you would like to cancel your roadside assistance coverage, you may do so here. You may give notice to the Company only in writing (such notice shall be deemed given only when actually received by the Company). If you cancel your Membership Subscription Product during your current Payment Period, your access to the Membership Subscription Services will continue until the end of your then-current Payment Period, at which point it will expire. If you opt-out of automatic renewal, your Membership Subscription Product will expire and your access to the Membership Subscription Services will cease at the end of the then-current Payment Period. I was in the middle of nowhere and had no clue Please log in again. Definitely recommend :). In addition, the STUDENT may be prosecuted for perjury and other criminal acts which are punishable by law. I told her forget it they lied to me then they charged me 45 dollars for canceling a service they couldn't provide!!!! The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Service. I was back on the road in minutes. I was so impressed with the communication and prompt service. Thank you for all of your help and support. There are few different levels of roadside assistance coverage, depending on the class of the vehicle and what sort of assistance you think you'll need. Just click on the button below to get started and get help within a minute. MEMBERSHIP SUBSCRIPTION Please email [email protected] so we can look into your case and provide you a refund if necessary. If your payment period is shorter than your Membership Period (i.e. This no refund policy shall apply at all times regardless of your decision to terminate your usage, the Company's decision to terminate your usage, disruption caused to our Software or Service either planned, accidental or intentional, or any reason whatsoever. Then the driver got I touch with me, to confirm my location and also to tel me he was in route. Hagerty Drivers Club Get all the answers to your questions about Hagerty Drivers Club here, including details about how to become a member, rewards for joining the club, and what makes us different from other car clubs. We will provide you with thirty (30) days prior notice via email before changes in Membership Subscription Products or Fees take effect. The auto plans include Platinum Auto (regularly $99.95, on sale for $49.95), Platinum+ Auto (regularly $109.95, on sale for $54.95), and Platinum Complete Auto (regularly $179.95, on sale for $89.95). The feedback presented on this page was collected by GuildQuality from Verified customers of Drive Roadside using our impartial third party survey process. 24/7 towing service with soft nylon straps. Our signature roadside assistance membership has been strategically designed & carefully crafted to provide our members with superior roadside assistance while increasing our partner's retention & profitability. Put our 50 years of experience to work for you, today. You will not try to harm the Service or Software in any way whatsoever. The towing service driver was very knowledgeable and professional while providing service loading and unloading my truck. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Definitely not the cheapest towing but worth it! Highly recommend!, This place is a joke. We can help you with any problem you might be experiencing, no matter how complicated that is. Yes, Good Sam Roadside Assistance provides sign-and-drive coverage throughout North America, including Alaska, Canada and Hawaii. Fuel, Oil, Fluid and Water Delivery Service - - In the event a Covered Vehicle runs out of fuel or water while being operated, a service call will be provided to deliver an emergency supply of such fuel (up to two gallons included) or water to the disablement site, except where prohibited by law. You will not use the Service or Software to cause nuisance, annoyance or inconvenience. No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Software. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. The Companys Privacy Policy posted on our website is hereby incorporated by reference and made a part of this Agreement. scared to try to get out and change the front tire on REPRESENTATIONS AND WARRANTIESBy using the Software or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. Our take on Progressive Snapshot Overall, our experience with drive roadside was very positive! of 3 lanes deep traffic moving 65+ miles per hour!! If you pay for your membership annually, you'll likely get a pro-rata refund for the remaining months or for your unused premium. Found this service with a google search since this has never happened to me before, and thankfully was able to fill out the request and pay since I had my card info saved to my apple wallet. THE COMPANY OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH THIRD PARTY SERVICES FROM THIRD PARTY SERVICE PROVIDERS, BUT DOES NOT, AND DOES NOT INTEND TO, PROVIDE THIRD PARTY SERVICES OR ACT IN ANY WAY AS A THIRD PARTY SERVICE PROVIDER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD PARTY SERVICES PROVIDED TO (OR FAILED TO BE PROVIDED) NOR FOR THE ACTIONS OR INACTIONS OF ANY THIRD PARTY SERVICE PROVIDERS. Explore the benefits of America's largest motor club. Our mission is to provide the highest level of service by integrating cutting edge technology with the purpose of automating & enhancing our member's experience. If a Mazda RX-8 is not drivable due to the failure of a warranted rotary engine core component, then towing service will be covered during the coverage period of the Rotary Engine Care Limited Warranty Extension (96 months/100,000 miles). Best service I ever had. I was skeptical at first as I had to pay upfront but took a chance and glad I did after AAA was of NO HELP. You are liable for any fees, including attorney and collection fees, incurred by us in our efforts to collect any remaining balances from you. I'm sitting in a truck in 8 degree weather this whole time. By using or receiving any services, apps, websites or other products, services or information supplied to you by the Company (collectively, the "Service"), and downloading, installing or using any associated software or apps supplied by the Company which purpose is to enable you to use the Service (collectively, the "Software"), you hereby expressly acknowledge and agree to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as published from time to time on the Company website or through the other Services. Great experience in a bad moment..very fast friendly service. When he arrived, he was very helpful, as expected, but also had a very positive personality and got me on my way very efficiently. 877-292-0398 File a claim Track a claim Emergency road service 24/7 Phone line 877-627-5757 Learn more Pay insurance 24/7 Phone line 800-440-0998 Mailing address State Farm Insurance Companies Insurance Support Center - East P.O. 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